A CHASE Bank client was livid when he couldn’t access the $1,600 deposited in his account after it closed.
Father and small business owner Marquette Young said the bank stopped him from enjoying a good night’s rest.
“We’re sleeping on air mattresses because they’re holding my money,” he told WLBT, an NBC affiliate in Jackson, Mississippi.
Young said he’s waited months to get his money back from Chase Bank.
He had purchased a new home and opened a checking and savings account.
He used two checks from his job and an appliance refund to open the accounts, planning to refurbish the house.
But instead of decorating, Young had to deal with a financial headache.
We’re getting on air mattresses because they got my money
Marquette Young
CHASING CASH
Three days later, his accounts closed because Chase couldn’t verify his checks.
When he called the corporate office, bank representatives couldn’t provide him with a solution.
“They said they can’t do nothing until the people who wrote the check come to them,” Young said.
“And I told them I said ‘Them people don’t work for y’all. Why wouldn’t y’all send somebody over there?'”
Five months after opening his accounts, Young still couldn’t access the $1,600, as he tried to get it on his daughter’s birthday.
Young was frustrated as he left his local branch and predicted the bank’s workers had king-size beds to go home to.
“We’re getting on air mattresses because they got my money,” he said.
The U.S. Sun contacted JPMorgan Chase to request a comment.
Reasons why a credit card account gets closed
According to Chase, there are several reasons why a customer's bank account gets shuttered without notice.
- Inactivity– if the account hasn’t been used for a certain period
- Fraudulent activity– suspicious withdrawals or suspected theft
- Over-limit fees– if a customer makes a transaction larger than the amount of money available in their account
- Credit score– if a client had a significant drop in their credit score
- Delinquency– if payments have been consistently missed
Chase suggests calling the issuer to inquire about reopening if an account is closed. The client may be asked to provide information such as name, address, and Social Security number.
Source: Chase Bank
MONEY MADNESS
A Regions Bank customer was livid when they dealt with fraud on their account.
The user vented about their frustrations on Facebook, explaining how they noticed strange transactions on their account.
Their credit card was declined at the grocery store, so they called Regions Bank to inform them.
But less than a day after the call, the client said even more money was stolen from their account.
The customer said they’d be switching to another bank immediately.
Read The U.S. Sun’s coverage of a Bank of America client who said communicating with the bank was nearly impossible.
Meanwhile, a lawsuit claims Wells Fargo overcharged certain customers.